A Compendium of Trouble Spots
When it comes to developing major infrastructure projects, the performance of the Large Bay Area Transportation Agencies has been lackluster at best. It’s easy to write this off as inexperience, too many cooks in the broth, unwillingness to admit error, or plain incompetence. And those factors are unfortunately often present. But that’s not the whole story.
Here are a few of the largely ignored trouble spots:
Outreach: It is necessary to give people an opportunity to respond to proposed public actions. That’s what outreach used to mean. But in recent years it’s become much more than just giving interested parties an opportunity to weigh in. Instead, a great deal of effort (sometimes costing hundreds of thousands of dollars in consulting fees) is often put into asking everyone in sight what he or she wants by way of new transit. Does someone who hasn’t ridden a bus for 30 years have a good answer to such a question? Does someone worried about his job or sick child or looking forward to next Thursday’s bocce ball match? Probably not, but if the question is asked, people will try to answer it in some fashion. What is the value of this kind of off-the-top “input”? Answer: minimal.
Instead of beating the bushes to elicit as much abstract comment as possible, a better approach would be to first develop concepts sufficient to give people something to respond to, and then reach out broadly to let those who are interested have an opportunity to speak or write their opinions. This kind of outreach would improve its quality and usefulness and likely cost much less.



Needed from MTC: The in-house efforts at MTC to tackle some of the Region’s knottiest problems are commendable but the MTC Staff leadership needs to become more pro-active when it comes to recognizing regional problems and acting to help resolve them when the need arises. It needs to become more assertive and more professionally independent when it comes to determining what makes regional sense and what doesn’t. It needs to become more directly involved when regional problems are proving difficult for individual transit agencies to resolve. To ensure consistently smart and productive utilization of tax dollars for the benefit of the entire region, it will be necessary for the MTC commissioners and above all its professional staff leadership to dedicate themselves to independent objective thinking and effective regional coordination.