In April the Sonoma Marin Area Rail District Board (SMART) considered performance measures for its commuter rail operations. introduced by SMART’s recently hired CFO, Heather McKillop; it was the first time the SMART Board has focused on measuring its performance since the startup of rail service in August of 2017.
Staff recommended the Board adopt seven measures:
- Operating Expense per Vehicle Revenue Mile
- Operating Expense per Passenger Mile
- Passenger Trips per Vehicle Revenue Mile
- Average Fare per Passenger
- Bike/Ped Pathway Usage
- On-Time Performance
- Customer Satisfaction
The first four performance measures are readily available from the annual National Transit Database, (FY19/20 NTD statistics are shown in graphic form below). Measures five through 7 are not currently produced or available and will require additional data collection and presentation effort.


The subject, previously dubbed “integrated transit systems”, (now shortened to “seamless transit”), has been discussed for decades.
On 12.2.20 the Draft Environment Impact Report (DEIR), estimated to be at least 5,000 pages long was finally released, with public comment due by 1.21.21. During the ensuing 40 days BATWG critiqued the document which we believe fails to meet CEQA, Alameda County Measure BB and AB758 requirements in a number of significant ways. Our critiques were submitted to the sponsoring agency before the deadline. Here is part of what we found.